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Optimal People

OPTIMAL PEOPLE LIMITED

WEBSITE TERMS OF USE

Last updated: June 2026

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

1. Introduction

1.1 These Website Terms of Use (the “Terms”) govern your access to and use of the website at www.optimalpeople.co.uk (the “Website”), operated by Optimal People Limited (“Optimal People”, “we”, “us” or “our”), a company registered in England and Wales.

1.2 Our registered office is at Ashbourne House The Guildway, Old Portsmouth Road, Guildford, Surrey, GU3 1LR. To contact us, please email hello@optimalpeople.co.uk.

1.3 By accessing or using the Website, you confirm that you accept these Terms and agree to comply with them in full. If you do not agree to these Terms, you must immediately cease using the Website. We recommend that you print or save a copy of these Terms for future reference.

1.4 These Terms apply to all visitors, users and others who access or use the Website.

2. Changes to These Terms

2.1 We reserve the right to amend these Terms at any time at our sole discretion. The date of the most recent revision will appear at the top of this page. Your continued use of the Website following the posting of any changes constitutes your acceptance of those changes.

2.2 Where any change to these Terms is material, we will use reasonable endeavours to provide notice, which may be given by posting a notice on the Website.

3. Changes to the Website

3.1 We may update and change our Website from time to time to reflect changes to our services, our business, or applicable law. We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our Website without notice.

3.2 We will not be liable to you if for any reason our Website is unavailable at any time or for any period.

4. Intellectual Property Rights

4.1 Ownership

We are the owner or the licensee of all intellectual property rights in and relating to the Website and all content and materials published on it or accessible through it, including without limitation:

  • all text, articles, guidance, commentary and written content;
  • the Optimal People Framework and all associated methodologies, tools, diagnostics, processes and frameworks (including the People Strategy Framework, 360º Feedback Assessment methodology, Organisational Effectiveness Diagnostic, Values & Behaviours frameworks and all related materials);
  • the CPO Accelerator Programme and all related programme materials, content and intellectual output;
  • all data, research, analysis, benchmarks and reports;
  • all graphics, images, logos, trade marks and get-up (including the Optimal People logo and branding);
  • all software, code, databases and technical systems underlying the Website; and
  • all other works, materials and deliverables created, developed or commissioned by us.

All such intellectual property rights are and shall remain the exclusive property of Optimal People Limited (or our licensors, as applicable). Nothing in these Terms grants you any licence or right to use, reproduce, adapt, distribute or exploit any such intellectual property except as expressly permitted under clause 4.2.

4.2 Permitted Use

You may print off one copy, or download an extract, of individual pages from the Website for your own personal, non-commercial reference only. You may draw the attention of others within your organisation to content posted on our Website. Any such use is subject to the following conditions:

  • you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way;
  • you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text;
  • our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged; and
  • you must not remove or obscure any copyright notice or other proprietary notice.

4.3 Absolute Prohibitions on Reproduction and Copying

Except as expressly permitted under clause 4.2, you must not, without our prior express written consent:

  • copy, reproduce, republish, upload, post, transmit, broadcast or make available to the public any part of the Website or its content by any means whatsoever;
  • adapt, modify, translate, create derivative works from, or incorporate into any other work any part of the Website or its content;
  • distribute, sell, rent, lease, license, sublicense or otherwise make available the Website or its content (or any part thereof) to any third party;
  • use the Website or its content in any manner that could be reasonably regarded as replicating or substituting for the Website or any Optimal People service or product;
  • use the Website or its content to develop or train any artificial intelligence, machine learning or similar technology, including large language models;
  • exploit the Website or its content for any commercial purpose, including providing services to third parties based on or derived from our content or methodologies; or
  • use the Website or its content in any way not expressly authorised by these Terms.

4.4 Prohibition on Scraping and Automated Access

You must not, and must not permit any third party to:

  • use any automated software, script, robot, spider, web crawler, data extraction tool, scraper, harvester or other automated means to access, monitor, copy, index or aggregate any part of the Website or its content;
  • use any means to systematically or repeatedly extract, download or otherwise copy data, content or materials from the Website, whether for purposes of data mining, data extraction, data harvesting or otherwise;
  • frame, mirror, deep-link to or in-line link to any part of the Website, or otherwise incorporate any part of the Website into any other website, application or service, without our prior express written consent;
  • circumvent or attempt to circumvent any technological measure implemented by us to protect or restrict access to the Website or any part of it;
  • use the Website in any way that imposes an unreasonable or disproportionately large load on our infrastructure or that interferes with the proper working of the Website; or
  • harvest, collect or store personal data about other users of the Website.

Any breach of this clause 4.4 will constitute a material breach of these Terms and may also give rise to civil liability and/or criminal liability under applicable legislation, including the Computer Misuse Act 1990 and the Database Directive (as retained in UK law).

4.5 Trade Marks and Branding

“Optimal People”, the Optimal People logo and all associated branding elements are trade marks (whether registered or unregistered) of Optimal People Limited. You are not permitted to use any of our trade marks, branding or get-up without our prior express written consent. Nothing in these Terms shall be construed as granting any licence to use our trade marks.

4.6 Enforcement

We will actively enforce our intellectual property rights to the fullest extent permitted by law. If you breach any provision of this clause 4, in addition to any other remedies available to us:

  • your right to use the Website will cease immediately;
  • you must immediately destroy all copies of any materials you have downloaded or printed, whether in digital or physical form;
  • we reserve the right to seek injunctive relief, damages, an account of profits, and/or any other remedy available to us in equity or at law; and
  • we may report the matter to relevant law enforcement or regulatory authorities.

5. Prohibited Uses

5.1 You may use the Website only for lawful purposes and in accordance with these Terms. In addition to the prohibitions set out in clause 4, you must not:

  • use the Website in any way that violates any applicable local, national or international law or regulation;
  • use the Website to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation;
  • use the Website to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
  • attempt to gain unauthorised access to the Website, the server on which the Website is stored, or any server, computer or database connected to the Website;
  • attack the Website via a denial-of-service attack or a distributed denial-of-service attack;
  • impersonate or misrepresent your affiliation with any person or entity, including Optimal People;
  • use the Website in a manner that is abusive, harassing, threatening, defamatory, obscene, offensive or otherwise objectionable; or
  • use the Website or any content on it to compete with Optimal People or to solicit business from Optimal People’s clients or prospective clients.

5.2 By breaching clause 5.1 (in particular by attacking the Website), you may commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will cooperate fully with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

6. Confidentiality of Methodologies and Proprietary Information

6.1 The methodologies, frameworks, diagnostics, programmes and other intellectual output made available through or described on this Website (including the Optimal People Framework and CPO Accelerator Programme) constitute confidential and proprietary information of Optimal People Limited (“Proprietary Information”).

6.2 By accessing the Website you acknowledge that the Proprietary Information disclosed on it is shared for the sole purpose of enabling you to understand our services and engage with us as a potential or existing client. You must not:

  • disclose, share or make available any Proprietary Information to any third party without our prior written consent;
  • use any Proprietary Information for any purpose other than evaluating or engaging with our services; or
  • use any Proprietary Information to develop, adapt or create any competing product, service or methodology.

6.3 Nothing in this clause 6 shall prevent you from disclosing information that is in the public domain through no breach of these Terms by you, or that you are required to disclose by applicable law or court order (in which case you must provide us with reasonable prior written notice to enable us to seek appropriate relief).

7. No Reliance on Information

7.1 The content on our Website is provided for general information and marketing purposes only. It does not constitute professional advice of any kind (including HR, legal, financial or business advice) and is not intended to amount to advice on which you should rely. You must obtain your own professional or specialist advice before taking, or refraining from, any action on the basis of content on our Website.

7.2 Although we make reasonable efforts to keep the information on our Website accurate and up to date, we make no representations, warranties or guarantees, whether express or implied, that the content on the Website is accurate, complete, current or free from errors or omissions.

8. Our Liability

8.1 Nothing in these Terms excludes or limits our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability that cannot be excluded or limited by English law.

8.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.

8.3 We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, the Website;
  • use of or reliance on any content displayed on the Website;
  • any unauthorised access to or use of our servers and/or any personal information stored therein;
  • any bugs, viruses, Trojan horses or the like which may be transmitted to or through the Website by any third party; or
  • any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted or otherwise made available via the Website.

8.4 In particular, we will not be liable for:

  • loss of profits, sales, business or revenue;
  • business interruption or loss of business opportunity;
  • loss of anticipated savings;
  • loss of goodwill or reputation;
  • loss of data; or
  • any indirect or consequential loss or damage.

8.5 Our aggregate liability to you arising out of or in connection with these Terms (whether in contract, tort or otherwise) shall not exceed £100.

9. Third-Party Websites and Links

9.1 Where the Website contains links to other websites and resources provided by third parties, those links are provided for your information and convenience only. They do not constitute an endorsement by us of those websites or the information, products or services found there.

9.2 We have no control over the contents of those websites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9.3 Any dealings you have with third parties found through our Website are solely between you and that third party. We are not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your dealings with such third parties.

10. Linking to Our Website

10.1 You may link to our Website homepage, provided you do so in a way that is fair and legal, does not damage our reputation, and does not take advantage of our reputation or goodwill.

10.2 You must not:

  • establish a link to the Website from any website that is not owned by you;
  • establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;
  • frame or mirror the Website or any part of it on any other website;
  • create a link to any part of the Website other than the homepage without our prior written consent; or
  • establish a link to the Website from any website that does not comply with applicable law or these Terms.

10.3 We reserve the right to withdraw linking permission at any time without notice.

11. Security and Computer Misuse

11.1 We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your own information technology, computer programmes and platform to access our Website and should use your own virus protection software.

11.2 You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored, or any server, computer or database connected to our Website.

11.3 You must not attack our Website via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

12. Privacy and Personal Data

12.1 We take the privacy and security of your personal data seriously. Our Privacy Policy, available at www.optimalpeople.co.uk/privacy, sets out how we collect, use, store and share information about you when you use our Website. Please read it carefully.

12.2 By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

13. Cookies

Our Website only uses strictly necessary cookies, which keep you signed in if you use an access code. By using our Website and agreeing to these Terms, you consent to our Cookie Policy.

14. Transferring This Agreement

We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these Terms. You may not transfer your rights or obligations under these Terms to any other person.

15. General

15.1 If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of these Terms.

15.2 Our failure to exercise or enforce any right or remedy under these Terms shall not constitute a waiver of that right or remedy.

15.3 These Terms constitute the entire agreement between you and us in relation to your use of the Website and supersede any prior agreements, representations or understandings between us relating to the same subject matter.

15.4 A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of these Terms.

15.5 We are not responsible for any failure or delay in our performance of any obligation under these Terms to the extent that such failure or delay is caused by events beyond our reasonable control.

16. Governing Law and Jurisdiction

16.1 These Terms, their subject matter and their formation, are governed by the laws of England and Wales.

16.2 You and we both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

17. Contact Us

If you have any questions about these Terms, or if you wish to report any concerns relating to content on our Website, please contact us at:

Optimal People Limited

Email: hello@optimalpeople.co.uk

Website: www.optimalpeople.co.uk