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Privacy Notice, Cookies Policy, Terms and Conditions

Effective Date: 14/07/2025
Registered Name: Optimal People Limited

Trading Name: Optimal People
Company Registration Number: 12257457

Place of Registration: Registered in England and Wales

Registered Office Address: Ashbourne House The Guildway, Old Portsmouth Road, Guildford, Surrey, United Kingdom, GU3 1LR

1. Privacy Notice

At Optimal People, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR), as amended by the Data (Use and Access) Act 2025 (DUAA).

1.1 Who We Are

Optimal People Limited (trading as Optimal People) is a UK-registered company providing HR consultancy, support and resources. We act as a data controller when processing personal data of our customers and suppliers.

1.2 What Information We Collect

From Customers:

  • Identity Data

  • Account Data

  • Payment Data

  • Communication Data

  • Career History

  • Employment Details

From Suppliers:

  • Business Data

  • Contact Data

  • Banking Data

1.3 How We Use Your Information

We use your data to:

  • Deliver products and services

  • Manage relationships

  • Process payments

  • Communicate updates

  • Comply with legal obligations

1.4 Legal Basis for Processing

We process your data based on:

  • Contractual necessity

  • Legal obligations

  • Legitimate interests

  • Consent

1.5 Sharing Your Information

We may share your data with:

  • Service providers

  • Regulatory authorities

  • Business partners

  • Legal and professional advisors

 

We do not sell your personal data.

1.6 International Data Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards are in place.

1.7 Data Retention

We retain your data only as long as necessary or as required by law.

1.8 Your Rights

Under UK GDPR, you have the right to:

  • Access

  • Correct

  • Delete

  • Restrict

  • Portability

  • Withdraw consent

  • Lodge a complaint

1.9 How to complain:

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the bottom of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

   Information Commissioner’s Office
   Wycliffe House
   Water Lane
   Wilmslow
   Cheshire
   SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

1.10 Data Security

We implement appropriate technical and organisational measures to protect your data.

2. Cookies Policy

2.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website.

2.2 Types of Cookies We Use
Essential Cookies: Required for functionality (no consent needed)
Analytics Cookies: Help us improve the site (may require consent)
Functional Cookies: Remember preferences (consent required)
Marketing Cookies: Deliver ads (consent required)

2.3 How We Use Cookies
We use cookies to:

  • Ensure functionality

  • Improve usability

  • Analyse traffic

  • Deliver ads


2.4 Managing Your Cookie Preferences
You can manage cookies via our banner or browser settings.
Details of individual cookies used on our website are available on our cookie banner.

2.5 Changes to This Policy
We may update this Cookies Policy to reflect changes in law or technology.

2.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website.

2.2 Types of Cookies We Use
Essential Cookies: Required for functionality (no consent needed)
Analytics Cookies: Help us improve the site (may require consent)
Functional Cookies: Remember preferences (consent required)
Marketing Cookies: Deliver ads (consent required)

2.3 How We Use Cookies
We use cookies to:

  • Ensure functionality

  • Improve usability

  • Analyse traffic

  • Deliver ads


2.4 Managing Your Cookie Preferences
You can manage cookies via our banner or browser settings. 

2.5 Changes to This Policy
We may update this Cookies Policy to reflect changes in law or technology.

3. Terms and Conditions

3.1 Introduction
These Terms and Conditions govern your use of our website and services.

3.2 Definitions
"We", "us", "our" refers to Optimal People Limited.
"You", "your" refers to the user or customer.

3.3 Use of Website
You agree to use our website lawfully and not misuse it.

3.4 Intellectual Property
All content is owned by Optimal People Limited unless stated otherwise.

3.5 Products and Services
Services are subject to availability and may change without notice.

3.6 Pricing and Payment
Prices are in GBP and subject to change. Payment terms are agreed in writing.

3.7 Limitation of Liability
We are not liable for indirect or consequential loss. Liability is limited to the amount paid.

3.8 Third-Party Links
We are not responsible for content or privacy of third-party sites.

3.9 Governing Law
These terms are governed by the laws of England and Wales.

3.10 Changes to These Terms
We may update these terms. Continued use constitutes acceptance.

4. Contact Us

If you have questions or concerns about this policy or your data, contact us at:

Optimal People Limited
Email: hello@optimalpeople.co.uk

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